About
A benefit can be administered correctly and still feel broken to the person using it
The benefits card category was built to satisfy paperwork. We build modern card software for the person at the register and the team that has to answer for the swipe.
Our Chief Product Officer forfeited $340 of his own FSA balance two Decembers ago.
That is why Phase 3 Benefits exists.
Forfeiture, silent declines, and unanswered checkout questions are not edge cases. They are what happens when the product is designed for plan rules and not for the person paying. Phase 3 exists so the card experience, the transaction context, and the partner surfaces feel current, without asking anyone to replace the administration they already run.
The company
We sell the card experience. Not the whole stack.
Phase 3 Benefits is based in Sioux Falls, SD. Partners keep payroll, documents, testing, and the client relationship.
What you buy
The modern card layer
Issuing. The member app. Transaction answers after the swipe. Substantiation. Support. Admin. Funding and settlement. Wage law packets when the program needs them.
What you keep
The book stays yours
We are not a TPA. Not a broker. Not ERISA counsel. Plan documents, testing, and the client relationship stay with the partners who already run them.
See the full do and do not listScope in one screen
We do
- Card issuing and processing
- Member access and transaction context
- Substantiation, automated and reviewed
- Member support
- Admin portal and reporting
- Funding, settlement, and reconciliation
- Audit packets for wage law programs
- Eligibility and contribution integrations
We do not
- Plan documents, SPDs, or wrap documents
- Nondiscrimination testing
- Form 5500 preparation
- COBRA administration
- ERISA advisory or plan design
- Brokerage or fiduciary services
Talk with the team
Employers, brokers, TPAs, PEOs, payroll, and wage law teams. Bring a program mix.